Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you interact with us:

• Name and contact details (email address, phone number)
• Company name and job title
• Project requirements and specifications
• Communication preferences
• Marketing consent preferences

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Referring website information
• Cookies and similar technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide IT services, respond to inquiries, and fulfill project requirements
• Communication: To respond to your messages, provide project updates, and send important notifications
• Marketing: To send promotional materials, industry insights, and service updates (with your consent)
• Improvement: To enhance our services, website functionality, and user experience
• Legal Compliance: To comply with applicable laws, regulations, and legal obligations

3. Marketing Communications

3.1 Email Marketing

We may send you marketing emails about our services, industry insights, and company updates. You can opt in to receive these communications by checking the appropriate checkbox on our contact form.

3.2 WhatsApp Marketing

With your explicit consent, we may send promotional messages via WhatsApp. This includes service updates, special offers, and industry news. You can opt in by checking the WhatsApp marketing consent checkbox.

3.3 Opt-Out Rights

You can withdraw your marketing consent at any time by:

• Clicking the unsubscribe link in our emails
• Replying "STOP" to our WhatsApp messages
• Contacting us directly at https://harshenterprises.shop/
• Updating your preferences through our contact form

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and performance
• Provide personalized content and experiences

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against:

• Unauthorized access, alteration, or disclosure
• Data loss, destruction, or corruption
• Security breaches and cyber threats

Our security measures include encryption, secure servers, access controls, and regular security assessments.

6. Third-Party Services

We may use third-party services for:

• Website Analytics: Google Analytics for traffic analysis
• Image Attribution: Pexels for stock images (see attribution details)
• Communication: Email and WhatsApp services for customer communication

These third-party services have their own privacy policies, and we encourage you to review them.

7. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted partners who assist in delivering our services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a business merger, acquisition, or sale
• Consent: With your explicit permission for specific purposes

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent for marketing communications

To exercise these rights, please contact us at https://harshenterprises.shop/

9. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and fulfill contractual obligations
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain business records and analytics

When data is no longer needed, we securely delete or anonymize it.

10. International Data Transfers

Your personal information is primarily processed in India. If we need to transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Updating the "Last Updated" date

We encourage you to review this policy periodically.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan.